Refunds and Disputes

💸 Refunds and Disputes

At Meeky Cart, we strive for customer satisfaction. If you’re not happy with your purchase, we offer clear and fair procedures for refunds and dispute resolution. Here’s everything you need to know.

🔄 How to Request a Refund

1. Log into your Meeky Cart account and go to My Orders.
2. Select the order you wish to return.
3. Click the Request a Refund button (if available) and follow the instructions.
4. For items that are defective or damaged, include clear photos of the issue.
5. Your request will be reviewed, and you’ll receive an email confirmation of the status within 2–3 business days.

📅 Refund Timeline

Refunds are typically processed within 5–7 business days after approval. The exact timeframe will depend on your payment method:

⚖️ Disputes and Resolution Process

If you feel your refund request was not handled properly or if there is a dispute with your order, please follow these steps:

1. Contact our support team via email or phone.
2. Provide your order number and a brief description of the issue.
3. Our customer care team will escalate the issue to the appropriate department and aim to resolve it within 5 business days.
4. If needed, we will work with you to find a mutually agreeable solution, such as a replacement, partial refund, or full refund.

📞 Need Assistance?

If you need further assistance with a refund or dispute:

• Email: support@meekycart.com
• UK Phone: +44 7441 477662
• USA Phone: +1 917-672-7313
• Live Chat: Available during business hours