Prequently asked questions

HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER

Shipping time will be displayed on every product page with shipping price and tracking availability. But basically our shipping is 3-14 days depending with country of reception.

HOW DO I CREATE ACCOUNT

You can create an account on the account link or during checkkout or you can use the REGISTER link on top of the website or APP

HOW DO I CHANGE MY DELIVERY ADDRESS

You can only change your shipping address before your order has been shipped. Use the live chat for faster response. You can also do this from your account page if its not of the

HOW DO I TRACK MY ORDER

There are tracking links on header and footer of the website which you can use to track your orders or you can use the link that you will receive in your inbox once the order is shipped out. You can also use the livechat function and track your order from there. (Please Note: If you didnt see the email, please check your spamfolder)

DO YOU KEEP MY CREDITCARD INFORMATION ON FILE?

We use third-party payment platforms i.e PayPal & Stripe which are safest payment gateways

DO YOU CHARGE TAX?

Sales tax is charged depending on the state rules or your country’s regulations if your importing

DO YOU SHIP TO MY COUNTRY

We ship worldwide, if the product cannot be shipped to your country, it will automatically be removed from the cart or you will not be able to checkout

DOES MY PARCEL COME IN ONE PACKAGING

If your products are shipped from one warehouse location, we can consolidate shipping package..

WHAT IS YOUR REFUND POLICY?

Our return policy is simple for all sellers, 30 Day Free returns..

I RECIEVED A WRONG ITEM

If you have received an wrong item, please contact us immediately for assistance

WHERE SHOULD I RETURN MY AUTHORIZED RETURN?

If the product is shipped by Meeky Store, please use Meeky Store’s closest address from contact page. We have warehouses in USA, UK, Germany, Australia, China, South Africa and Zimbabwe.

CAN I PRE_ORDER AN ITEM THAT IS SOLD OUT?

Yes you can pre-order sold out items, we usually restock or source out from reputable manufacturers.

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