*FAQ (Smartwatch):

1. We will ship your watch within 1-3 working days after we confirm your payment.

2. If you need to change your shipping address information, please notify me of your updated address within 1-2 days after payment; otherwise, we will ship to your original address, please make sure the address is correct.

3. Sometimes due to bad weather, logistics takes a long time, resulting in longer clearance time. So please be patient when you do not receive your goods on time. If you do not receive the goods within 30 days, please contact us and we will help you track your order parcel logistics information in time.

Q1: How do I download and use the watch app?

>There is a QR code on the manual. You need to scan the QR code in the manual to download the app and turn on the positioning function. Then link the watch in the app, then link the watch again in the Bluetooth of the phone, the watch needs to be linked twice, please follow my steps, the phone must be turned on the positioning system. You need to keep the app running in the background of the phone. Closing the mobile app in the background is equivalent to disconnecting

Q2: Does the watch have a message alert function?

>You need to scan the manual to download the app and connect the watch to your mobile phone's Bluetooth in order to activate all the functions.

Q3: Is the watch waterproof?

>Waterproof, but do not put it in hot water.

>The waterproof rating of our product is only for domestic use.

>You need to take off the watch when bathing or swimming to prevent damage

>But washing your hands, sweating or being splashed by rain on our watches on a daily basis will not cause problems.

Q4: Does the watch support blood oxygen and heart rate detection?

>Supported

Q5: How many days will the watch be shipped after payment?

>Shipped within 3 days

Q6: Do your watches come with a charging cable?

>With a charging cable

Q7: What is the shipping cost for shipping the order package to my country?

>Free shipping

Q8: Do I have a tracking number for my product after I place an order in your shop?

>Yes, we send a tracking number for each order with the order and you can check its delivery status on the corresponding website.